Shipping policy
SHIPPING POLICY
Shipping Rates
- Orders $149 CAD and over: FREE shipping
- Orders under $149 CAD: Shipping fees apply (calculated at checkout)
- Local pickup: FREE (available at our Toronto location)
Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
- Canada (domestic): 3-7 business days
- International: 7-14 business days
Shipping Method We ship via Canada Post with tracking number provided for all orders.
Local Pickup Free local pickup is available at our Toronto location. You will receive an email notification when your order is ready for pickup.
International Orders
- Customs duties and taxes may apply and are the responsibility of the customer
- Delivery times may vary depending on customs clearance
Tracking Your Order Once your order ships, you will receive a confirmation email with tracking information.
Shipping Restrictions We currently ship to 28 countries. If your country is not available at checkout, please contact us at onthegreentoronto@gmail.com
Contact Us For shipping inquiries: onthegreentoronto@gmail.com